ITIL 4 is a flexible framework for service management in the digital age. Thanks to its best practice modules, ITIL 4 makes it possible to optimize Information technologies in order to co-create value with customers, drive business strategy and embrace digital transformation.
Being certified to ITIL 4 foundations is also an asset in terms of advancing the mastery of information security through an understanding of the challenges facing IT services. Information security is also an essential element of IT services, as it protects infrastructures from threats and cyber-attacks.
Without robust security, IT departments risk compromising the confidentiality, integrity and availability of critical information, which can disrupt operations and cause financial and reputational damage.
This certification is therefore an important additional asset.
